To help serve you better, below are a few commonly asked questions.
Upon check-in, the hotel will request a government-issued ID and credit or debit card. The total value of your stay plus $100 per night will be temporarily held for expected charges.
During check-out, any unused pre-authorized funds will be released by the hotel. Please note that depending on your banking institution's policies, it may take up to 7-10 business days after your departure for the funds to be refunded to your account.
Certainly. The funds will be deducted from your account during check-in. The timeline for the return of these funds to your account may vary, with the process taking up to 30 days depending on your financial institution.
For more details regarding the return of funds, kindly reach out to your bank for further assistance.
Unfortunately, no. Cash is not accepted at this time.
We currently do not have a Resort Fee, however we do charge a 12.5% hospitality tax.
The Resort offers valet, concierge, and bell service.
Coming Spring 2024: The Resort will also offer room service, indoor heated pool, hot tub with a pool bar, a spa & salon, fitness center, arcade, and business center.
Coming Spring 2024: The resort will offer a fitness center featuring top-of-the-line Precor workout equipment, which will be open 24/7 for our hotel guests.
Coming Spring 2024: The Resort will offer a 5,500+ sq. ft spa with 10 treatment rooms, 2 couples treatment rooms, a salon featuring a manicure/pedicure room stations with add-on service menu available, hot and cold therapy pool, sauna and steam room, and an array of services and products.
Opening Spring 2024: The Resort will offer a 4-ft. deep heated indoor pool and hot tub is available for our hotel guests.
Yes. You can bring in food and NON-alcoholic drinks with you to the resort.
We have a limited number of wheelchairs available at the bell desk on a first come, first serve basis. Please call our reservations line at 800.804.4944 to make sure one is available for you to use.
Unfortunately, we do not have any motorized scooters available for rent.
Certainly. You can have packages and mail delivered to the Resort. Please call reservations at 800.804.4944 and let us know you will have something delivered so we can pre-assign your room and also prepare our teams. Please have mail arrival 2 days prior for guest stay.
All Mail and packages will be stored until your arrival. Please make sure the item is addressed to the registered guest.
Muckleshoot Casino Resort
ATTN: Hotel Guest + Full Name on Reservation
2402 Auburn Way S, Auburn, WA 98002
The bedding & pillows come from Frette 1860, Hotel Collection. Here is the link if you would like to purchase some for your own use: FRETTE 1860
Weapons, including firearms, are NOT ALLOWED in the casino or in the resort.
We do not have any shuttles to the White River Amphitheater.
No, we do not have any shuttles to the local hotels. We do have a resort with full amenities including gaming entertainment, restaurants, sports betting, pool, spa, arcade, and more! To book, please click HERE!
If you're staying at a local hotel, we recommend reaching out to them to inquire about shuttle services to Muckleshoot Casino Resort. Given our status as a major attraction in the area, it's possible they offer such services.
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