How many rooms and suites does the Resort have?
The resort has 401 elegantly appointed non-smoking guest rooms, including 27 suites
What is required for Entry into Casino, Hotel, Spa, and Dining Venues?
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Admittance to casino resort and use of its facilities does not require reservations. Walks-ins are welcome based on adherence of the following:
- Valid Photo ID is required for each individual over the age of 21. No exceptions.
- Guests under the age of 21 require a supervising adult over the age of 21 with valid photo ID.
What age do I need to be to gamble?
You must be 21 years of age or older and also have valid photo ID. You must also have valid photo ID with you while on property at all times.
Valid Photo ID consists of Driver's License, State ID, Passport, Passport Card, Tribal ID, Permanent Resident card, and Military.
Guests under the age of 21 require a supervising adult over the age of 21 with Valid Photo ID.
What kinds of ID are accepted?
Valid identification consists of Driver's License, State ID, Passport, Passport Card, Tribal ID, and Military.
Expired Identification is Not Valid. IDs must not be expired.
Children without ID must always be accompanied by an Adult with ID at all times.
How do I book a room or package at the Resort? And is there an age requirement to book?
Online reservations are available now. Guests can book a room or package on our website or by contacting our reservation team at 800.804.4944. We will require a credit card in order to guarantee your reservation. You must be at least 21 years of age with valid ID to check-in.
What is the check-in and check-out time for hotel reservations?
Check-in time is at 4PM, and check-out time is at 11AM.
What do I need at Check-In?
A valid government-issued photo ID and credit or debit card are required at check-in to authorize the total value of the stay and incidentals.
You must be 21 years of age to register for hotel accommodations. No one under the age of 15 may be left unaccompanied at any time.
How much is the incidental hold or security deposit?
During check-out, any unused pre-authorized funds will be released by the hotel. Please note that depending on your banking institution's policies, it may take up to 7-10 business days after your departure for the funds to be refunded to your account.
Can I use a debit card for incidentals/deposit?
For more details regarding the return of funds, kindly reach out to your bank for further assistance.
Can I put a cash deposit down for incidentals?
Unfortunately, no. Cash is not accepted at this time.
Do you charge a Resort Fee?
We currently do not have a Resort Fee, however we do charge a 12.5% hospitality tax.
Do you have Room Service?
Yes, we do have room service! Our room service menu is available to resort guests:
DINNER
Friday & Saturday | 5PM - 11PM
BREAKFAST
Saturday & Sunday | 7AM - 11AM
Are children allowed in the Resort and Restaurants?
When entering the casino, minors must follow the green/blue river design on the carpet. Please ensure this is the only path taken by minors and their accompanying adults to reach their dining destination. Minors cannot be left unsupervised or remain in the restaurant or eating area while adults patronize the casino.
Accordion TitleAre pets allowed at the Resort?
What is the cancellation policy for hotel reservations?
A charge for one night's room rate and tax will be applied at the time of booking.
Is there a cost to park or to Valet?
Are there any restaurants on the property?
What types of amenities are offered at the Resort?
The Resort offers valet, concierge, bell service, wake-up calls, and arcade; weekend room service; 24/7 fitness center and business center; labcəbut spa; and pool and hot tub.
Are there any fitness or recreational facilities available at the Resort?
Nestled on the second floor of our resort, our gym is a fitness haven. Stocked with top-quality Precor equipment, including dumbbells, chest and arm machines, treadmills, stationary bikes, and ellipticals, it offers a complete workout experience. Additionally, we provide Smart brand stability balls, slam balls, mats, and resistance bands for versatile training options. Whatever your fitness goals, our gym provides the tools to achieve them in the tranquil setting of our resort.
Open 24/7
Is there a spa at the Resort?
Wednesday-Sunday | 11AM-7PM
Monday & Tuesday | Closed
Are there any pool or hot tubs available at the Resort?
Open Swim 6AM - 8PM
Can I bring my own food and drinks?
Yes. Registered resort guests may bring their own food & beverage for in-room consumption. Guests may not bring, nor consume, outside food & beverage in our public areas to include: Pool, Spa, Arcade, Event Center, and/or Casino.
Personally supplied alcoholic beverages for in-room, non-public consumption are subject to applicable law and guests will be asked to provide legal identification. Food and beverage consumption in violation of this policy is absolutely prohibited.
Do you offer any wheelchairs or motorized scooters?
Can we receive mail or packages at the Resort?
All Mail and packages will be stored until your arrival. Please make sure the item is addressed to the registered guest.
Mailing Address:
2402 Auburn Way S, Auburn, WA 98002
What kind of bedding do you use? I would like to purchase some.
Are weapons allowed in the Resort or in the Casino?
Weapons, including firearms and knives, are NOT ALLOWED in the casino or in the resort. You will be asked to bring them to your car or taken off the property before being allowed into the casino resort.
Do you have any shuttles to the White River Amphitheater?
We do not have any shuttles to the White River Amphitheater.
Do you have any shuttles to the local hotels?
No, we do not have any shuttles to the local hotels. We do have a resort with full amenities including gaming entertainment, restaurants, sports betting, pool, spa, arcade, and more! To book, please click HERE!
If you're staying at a local hotel, we recommend reaching out to them to inquire about shuttle services to Muckleshoot Casino Resort. Given our status as a major attraction in the area, it's possible they offer such services.
What if I am banned from the Resort?
If you have been banned from our establishment and would like to be reinstated, you will need to write a letter to the Muckleshoot Gaming Commission. Please make sure it includes your name, address, phone number, and the reason you feel you should be reinstated. It will then go in front of the commission for a vote.
All inquiries should go to the Muckleshoot Gaming Commission at 2700 Auburn Way S. Auburn, WA 98002. If you would like to contact via phone, please dial 253-218-0600.
Do you have overnight RV Parking?
We do not currently have RV parking, overnight RV parking or oversized-vehicle Parking. Sorry for the inconvenience.
Do you have EV Charging stations?
